Terms & Conditions

TINT SIGN & WRAP TOOLS PTY LTD – POLICIES AND PROCEDURES

1. GENERAL

Welcome to The Tint Sign & Wrap Tools Pty Ltd. Please read these terms and conditions before accessing or using the Site. The Site is provided by Tint Sign & Wrap Tools Pty Ltd (ABN 24 686 442 080) trading as “Tint Sign & Wrap Tools”, “us” or “we”)

1. Before using the Tint Sign & Wrap Tools services, you must read and accept all the terms in, and linked to, this User Agreement ("Agreement"). We strongly recommend that, as you read this User Agreement, and that you access and read the hyperlinked information. If you have any questions, please contact us on accounts@tintsignwraptools.com.au.

The entity you are contracting with is:

· Tint Sign & Wrap Tools Pty Ltd, Unit 34, 49-51 Mitchell Road, Brookvale, NSW, 2100 if you reside in Australia;

In this User Agreement, these entities are individually and collectively referred to as "Tint Sign & Wrap Tools", "we" or "us".

2. PRIVACY POLICY

Your privacy is important to us. It is Tint Sign & Wrap Tools’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://tintsignwraptools.com.au, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 5 May 2025.

Last updated: 5 May 2025

2.1 Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

2.2 Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

2.3 Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

Device Type
Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

2.4 Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

Company / Contact Name
Email
Phone/mobile number
Shipping address

2.5 User-Generated Content

We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

2.6 Legitimate Reasons for Processing Your Personal Information

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

2.7 Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Register for an account
Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to provide you with our platform’s core features and services
to enable you to customize or personalize your experience of our website
to deliver products and/or services to you
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
to enable you to access and use our website, associated applications, and associated social media platforms
for internal record keeping and administrative purposes
to attribute any content (e.g. posts and comments) you submit that we publish on our website

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

2.8 Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

2.9 How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

2.10 Disclosure of Personal Information to Third Parties

We may disclose personal information to:

a parent, subsidiary, or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators, transport companies
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business

2.11 International Transfers of Personal Information

The personal information we collect is stored and/or processed in Australia.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

2.12 Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Downloading of Personal Information: You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Tint Sign & Wrap Tools will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

2.13 Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

2.14 Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

2.15 Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

2.16 Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

2.17 Additional Disclosures for Australian Privacy Act Compliance (AU)

2.18 International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

2.19 Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

2.20 Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Tint Sign & Wrap Tools Pty Ltd, located at the address provided in our Contact Us section, are a Data Controller with respect to the personal information you provide to us.

2.21 Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

2.22 Consent From You

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

2.23 Performance of a Contract or Transaction

Where you have entered into a contract or transaction on our platform, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details in order to respond.

2.24 Our Legitimate Interests

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

2.25 Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

2.26 International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

2.27 Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

2.28 Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please refer to the Cookies section of this privacy policy for more information.

CCPA-permitted financial incentives

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

Customer records, such as billing and shipping address, and credit or debit card data.
Commercial information, such as products or services history and purchases.
Internet activity, such as your interactions with our service.
Geolocation data.

For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information; and
The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

2.29 Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details: info@surplusecostore.com.au

3. TERMS FOR CUSTOMERS

3.1 About Tint Sign & Wrap Tools Pty Ltd Online

Your purchase of goods from tintsignwraptools.com.au ("websites") is subject to these Terms and Conditions of Sale ("Terms"), the Terms of Use and any Catalogue Terms. If you do not accept these Terms, you must refrain from using this website or making a purchase from this website.
The goods and services described in this website are available from Tint Sign & Wrap Tools Pty Ltd Online only, and will be available for you to make an offer to Tint Sign & Wrap Tools Pty Ltd Online via the website to purchase at the specified price on or before the end date specified in a current catalogue, or until otherwise removed from the website or as specified, and where Tint Sign & Wrap Tools Pty Ltd Online accepts your offer, Tint Sign & Wrap Tools Pty Ltd Online will sell the goods or services to you in accordance with these Terms and any Catalogue Terms.
You and Tint Sign & Wrap Tools Pty Ltd Online may enter into a sale contract for the sale and supply of products, by you making an offer to Tint Sign & Wrap Tools Pty Ltd Online via the website, to purchase goods at the specified price, subject to these Terms.
The Tint Sign & Wrap Tools Pty Ltd logo and words are the intellectual property of Tint Sign & Wrap Tools Pty Ltd.
In these terms: - "you", "user", "member", and "guest" means anyone who visits and/or uses this website. - a reference to the "websites" means sydneytools.com.au or any associated websites owned by Tint Sign & Wrap Tools. - "Order" means an offer made by you in response to an invitation to treat made by Tint Sign & Wrap Tools Pty Ltd Online via the website.

3.2 User Agreement

By accessing and/or using the website, you accept these terms and agree to be bound by them, and an agreement is formed between us and you.
These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following such amendment of these Terms will represent an agreement by you to be bound by these Terms as amended. We recommend you review the terms for amendments each time you use the website and before placing any Order. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us or our third party.

3.3 Guests and Registered Users

You may access and/or use the website as a guest or as a member.
To become a member of the website, you must provide your name and address, telephone number and a valid email address. If you do not provide accurate and complete details we may not be able to activate your membership or supply products to you. You agree to keep your membership details current at all times by accessing your account via the website or by contacting us through the website.
We only permit one registration per email address.
You must not use another members’ account without permission.
You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your account.
We reserve the right to terminate a member’s account without notice for any reason whatsoever including without limitation, if you have breached or we suspect you have breached these terms.

3.4 Legal Capacity

Any Order and/or purchase made by you using this website is an acknowledgement by you that you: i. accept these terms; ii. agree that you have entered into a legal contract with Tint Sign & Wrap Tools Pty Ltd Online in relation to these terms; and iii. these terms, together with your order, constitute the entire agreement between you and Tint Sign & Wrap Tools Pty Ltd Online for the supply of products.
Tint Sign & Wrap Tools Pty Ltd Online reserves the right to take legal action and seek compensation from the parent or guardian of a minor who causes an order to be placed, for any loss or damage Tint Sign & Wrap Tools Pty Ltd Online may suffer as a result of a transaction entered into by a minor.

4. RETURNS AND REFUNDS

Please choose carefully as Refunds are not provided, where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere. We recommend you carefully review any proposed Orders before adding them to your shopping cart and placing your Order.
We do not offer refunds, credits or exchanges for change of mind unless an item is Faulty or does not meet any of the Consumer Rights or Guarantees under Australian Consumer Law.
We do not offer refunds, credits or exchanges on emergency supplies during major weather events, force majeure or any other extraordinary event unless an item is Faulty or does not meet any of the Consumer Rights or Guarantees under Australian Consumer Law.
We recommend you immediately inspect any goods that we deliver to you or that you collect from a Tint Sign & Wrap Tools store to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
Please refer to our Returns Policy here for further information: View our Returns Policy.

5. ORDERS

You and Tint Sign & Wrap Tools Pty Ltd Online may enter into a contract for the sale and supply of products by you making an offer via the website to purchase a product at the price advertised on the website by:
placing an electronic Order for the products using the website;
you confirming the Order details in accordance with the procedure on the website;
you making payment in full (plus any applicable delivery charges) on the website; and
the acceptance of that offer by Tint Sign & Wrap Tools Pty Ltd Online.
When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the product(s) only when:
any requirements set out in these terms have been met;
the electronic instruction containing the offer from you enters and is recorded in our database;
a record is created and stored in our database; and
Tint Sign & Wrap Tools Pty Ltd Online receives in its account full payment from you for the product (including any applicable delivery charges) and confirmation of that payment is received by our database.
You acknowledge that:
the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Tint Sign & Wrap Tools Pty Ltd Online for reasons beyond either parties' reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications, or the omission or failure of third party website providers or systems;
to the extent permitted by law, Tint Sign & Wrap Tools Pty Ltd Online is not liable to you in any way for any loss or damage at all and however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason;
Tint Sign & Wrap Tools Pty Ltd Online may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you; and
Tint Sign & Wrap Tools Pty Ltd Online may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.
You will receive an email from Tint Sign & Wrap Tools Pty Ltd Online as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact us via our website.
If your Order is not accepted by Tint Sign & Wrap Tools Pty Ltd Online, Tint Sign & Wrap Tools Pty Ltd Online will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.
Tint Sign & Wrap Tools Pty Ltd Online may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your Order.
Any representations made about stock availabilities are accurate to the last known stock level and are subject to change. If Tint Sign & Wrap Tools Pty Ltd Online cannot supply a particular product, Tint Sign & Wrap Tools Pty Ltd Online will notify you by telephone or email as soon as possible.
Tint Sign & Wrap Tools Pty Ltd Online will be deemed to have accepted your Order on the first to occur of issue to you by email of a tax invoice for the sale and the fulfilment of your Order.
If you have ordered a product that was advertised as "Pre Order" during the initial ordering process, you cannot cancel your order. Pre order dates may change without notice due to supplier issues or unforeseen circumstances out of our control. If the Pre order date does change from when you placed your order, you may either keep your order or request to cancel. Products advertised with a Pre order date of "TBA" (To be announced), you may either keep your order or request to cancel.

5.1 Order Enquiries

If you have any query about the progress of your Order please contact sales@tintsignwraptools.com.au.

6. PRICE

Prices shown are in Australian dollars and indicate GST to be added where applicable. Prices do not include delivery charges. Prices are subject to change without notice.
Unless otherwise stated, any accessories shown in any image of products are not included in the price.
All limited time promotional prices, specials and other offers are set to AEST / AEDT (Australian Eastern Standard or Daylight Time, depending on date) and will only be honoured during this time frame.
We reserve the right to correct any errors published on the website.
Any sale promotion products and sale prices are valid only during the promotional period and while stocks last. Once these sale promotion items are out of stock, they will no longer be available at the sale price.
Prices are marked and subject to change without prior notice.

7. FREE SHIPPING PROMOTIONS:

During "Free Shipping Australia Wide" promotions, terms and conditions may apply for free shipping to regional areas in Australia. Freight charges may be incurred for orders shipped outside of Metro areas.
Free Shipping would be eligible for purchases over that promotion specified amount. Exclusions apply for the following purchases and will incur a shipping charge:
- Purchases delivered to out of metro or remote areas, including islands.
- Products that exceed 20kg in weight or 0.25 cubic metre in volume.
- Products that are special order or non-stock.
Free Shipping promotion period is only valid for a limited time and subject to terminate at our discretion.

8. PAYMENT

All payments must be made in full prior to delivery.
Payments must be made via Stripe, EFT or PayPal secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.
Tint Sign & Wrap Tools Pty Ltd has the right to carry out security checks on all orders, the security check process involves splitting the payment into two amounts. The cardholder is than required to confirm the two amounts they were charged for the order to complete its verification and be released. Tint Sign & Wrap Tools will monitor orders daily and verify purchases should they not require the verification process for example but not limited to business addresses.
To the extent permitted by law, Tint Sign & Wrap Tools Pty Ltd will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a user where a credit card or PayPal account is fraudulently used or is used in an unauthorised manner.

10. SUPPLY AND DELIVERY

Subject to you complying with these Terms and acceptance of your Order by Tint Sign & Wrap Tools Pty Ltd Online, Tint Sign & Wrap Tools Pty Ltd Online will sell and supply the products to you as shown on your Order confirmation.
Products may not be available for immediate delivery. Tint Sign & Wrap Tools Pty Ltd Online handling time is 2-7 working days.
When you complete your Order you will be prompted to select whether you wish to collect your Order from the Tint Sign & Wrap Tools Pty Ltd Warehouse (By Appoinment) or to have the Order delivered to an address specified by you.
During "Free Shipping Australia Wide" promotions, terms and conditions may apply for free shipping to regional areas in Australia. Freight charges may be incurred for orders shipped outside of Metro areas.

10.1 DELIVERY BY POST OR CARRIER

The terms of this clause apply where you select to have your goods delivered to a specified address.
The delivery address must be an address within Australia and cannot be a freight forwarding location. Deliveries cannot be made to PO Boxes.
Tint Sign & Wrap Tools Pty Ltd Online will use its best endeavours to deliver your Order within any stated timeframes for dispatch, however Tint Sign & Wrap Tools Pty Ltd Online does not warrant that these timeframes will always be met, as many factors may affect these timeframes.
Tint Sign & Wrap Tools does not include insurance as part of any product purchased; this will need to be purchased separately to protect our customers from any lost or damaged goods. Tint Sign & Wrap Tools does not accept liability for any goods lost or damaged in transit without insurance. Please contact us on order@sydneytools.com.au to purchase insurance once you have placed your order. Please document your order number in email.
Tint Sign & Wrap Tools Pty Ltd Online cannot and will not accept responsibility for delivery failures or delays by our third party delivery contractor.
Tint Sign & Wrap Tools Pty Ltd Store or to have the Order delivered to an address specified by you.
During "Free Shipping Australia Wide" promotions, terms and conditions may apply for free shipping to regional areas in Australia. Freight charges may be incurred for orders shipped outside of Metro areas.

11. GOODS GUARANTEE

Tiny Sign & Wrap Tools provides a Supplier guarantee that:

goods are of acceptable quality
goods will match any description provided
any express warranties will be honoured.
that goods have clear title, unless otherwise stated
that goods do not have undisclosed securities
that goods are fit for any disclosed purpose
purchasers have a right to undisturbed possession
goods match the sample or demonstration model provided

11. SOCIAL MEDIA

We may use social media and the Website may provide links to a number of social media websites, for example Facebook, Twitter, Skype, Snapchat, Pinterest, LinkedIn, Viber and Instagram. We reserve the right to change, vary, increase, decrease or desist from its social media presence at any time at our sole discretion.

We may from time to time host our own social media function, including blogs, consumer reviews, ratings and forums but are not obliged to do so. We do not necessarily endorse, support, encourage, verify or agree with any comments or opinions posted by third parties and any such posting does not necessarily represent the views of Tint Sign & Wrap Tools. We take no responsibility for all and any content on the Website except for such items which are specifically identified as being content produced by us.

12. GENERAL DISCLAIMER

Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

Subject to this clause, and to the extent permitted by law:

All terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
The accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website); (c) costs incurred as a result of you using the Website, the Services or any of the products of Tint Sign & Wrap Tools; and (d) the Services or operation in respect to links which are provided for your convenience.
This clause is not intended to exclude or limit any rights which you may have under the Competition and Consumer Act 2010 (Cth).

8. LIMITATION OF LIABILITY

Tint Sign & Wrap Tools’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
You expressly understand and agree that Tint Sign & Wrap Tools, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
All reasonable care will be taken while compiling the Website’s content, including advertising content. Nevertheless, we do not warrant or represent that the Website is complete, current or free from typographical or other errors, or omissions. Information, advertisements, software and Product descriptions may include inaccuracies.
We endeavour to provide continual availability of our services and access to the Website. However, access to the Website may not always be possible due to numerous factors including those which are out of our control. We do not warrant or represent that our services and access to the Website will be timely, continuous, fault-free, uninterrupted, secure or virus-free.
By reason of occasional technological difficulties, and to the extent permitted by Australian law, we will not be liable for any compensatory or exemplary damages arising out of or in any way connected with use of the Website or inability to use the Website even if we have been advised of the possibility of damages. You release Tint Sign & Wrap Tools, its officers, contractors, employees and agents against all Loss, claims, costs, demands, damages and liabilities related to use or inability to use the Website in this regard.

9. TERMINATION OF CONTRACT

If you want to terminate the Terms, you may do so by providing Tint Sign & Wrap Tools with 3 Months notice of your intention to terminate by sending notice of your intention to terminate to Tint Sign & Wrap Tools via the 'Contact Us' link on our homepage.
Tint Sign & Wrap Tools may at any time, terminate the Terms with you if:

- you have breached any provision of the Terms or intend to breach any provision;

- Tint Sign & Wrap Tools is required to do so by law;

- Tint Sign & Wrap Tools is transitioning to no longer providing the Services to Members in the country in which you are resident or from which you use the service; or

- The provision of the Services to you by Tint Sign & Wrap Tools is, in the opinion of Tint Sign & Wrap Tools, no longer commercially viable.

Subject to local applicable laws, Tint Sign & Wrap Tools reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Tint Sign & Wrap Tools’s name or reputation or violates the rights of those of another party.
When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Tint Sign & Wrap Tools have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

10. INDEMNITY

You agree to indemnify Tint Sign & Wrap Tools, its affiliates, employees, agents, contributors, third party content Vendors and licensors from and against:

- All actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;

- Any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or

- Any breach of the Terms.

Updated 5 May 2025.